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Old 06-18-2017, 07:14 PM   #1
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Default APC Priority DDU slow?

Greetings from Australia

Long time customer of AMain... my recent order shipped by APC Priority DDU having previously been sent by UPS or USPS. I haven't received it as yet having been placed on 26th of May. Have been some public holidays, but it seems slow!
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Old 06-20-2017, 04:36 AM   #2
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Mate funny u should say that as I am having the same issue...a main sent 29/5 and still no where to be seen? Usually this stuff take less then 10 days?? So seems maybe something went pair shaped with the delivery?i will be claiming insurance via PayPal if nothing shows in the next 2 weekd
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Old 06-20-2017, 11:19 AM   #3
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Both of you should get in touch with Amain's customer support. They should be more than happy to contact the shipper and figure out what happened And if it somehow got lost, Amain will reimburse you completely.
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Old 06-20-2017, 02:16 PM   #4
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Quote:
Originally Posted by EbbTide View Post
Both of you should get in touch with Amain's customer support. They should be more than happy to contact the shipper and figure out what happened And if it somehow got lost, Amain will reimburse you completely.
I have thank you, awaiting a reply.
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Old 06-20-2017, 02:20 PM   #5
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Quote:
Originally Posted by EbbTide View Post
Both of you should get in touch with Amain's customer support. They should be more than happy to contact the shipper and figure out what happened And if it somehow got lost, Amain will reimburse you completely.
I have tried twice but have had no response...pretty poor from my perspective.
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Old 06-20-2017, 04:56 PM   #6
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I have tried twice but have had no response...pretty poor from my perspective.
Have you tried their live chat option? That's generally where I have the best luck getting a quick response.
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Old 06-20-2017, 07:10 PM   #7
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Have you tried their live chat option? That's generally where I have the best luck getting a quick response.
Will give it a burl when i get 5 and can line thr timezone up..usually too busy at work to try
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Old 06-20-2017, 07:18 PM   #8
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Bundy_Bear and flustorm, I sent you messages, please reply and I will take care of this right away for you. Thank you
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Old 06-22-2017, 02:06 AM   #9
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Any update on this?
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Old 06-22-2017, 06:12 PM   #10
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Any update on this?
Nope apart from a generic email about transit times which didn't cover APC
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Old 06-22-2017, 06:48 PM   #11
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Nope apart from a generic email about transit times which didn't cover APC
All good i got contacted by Amain today and had to fill oit a returns form so hopefully all will be well. Thanks for your efforts
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Old 06-23-2017, 10:25 AM   #12
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I have messaged you both, we will be taking care of this issue for you asap. Just let me know and we will get it done for you.
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Old 07-14-2017, 01:28 AM   #13
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From my recent experience using APC it has been very quick, delivered within 1 week to Sydney Australia.
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Old 07-14-2017, 10:01 AM   #14
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Although it is not as fast as one would like, we are seeing it is a much better option than UPS International Mail Innovations, so far
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Old 08-03-2017, 08:56 PM   #15
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Did your orders eventually turn up Bundy_Bear & Flustorm?
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