R/C Tech Forums

Go Back   R/C Tech Forums > General Forums > Electric On-Road

Like Tree2Likes
Closed Thread
 
Thread Tools Search this Thread
Old 03-14-2017, 01:54 PM   #1
Tech Addict
 
nubs's Avatar
 
Join Date: Mar 2016
Location: Tracy, CA
Posts: 528
Trader Rating: 2 (100%+)
Default What to do with Fantom RC

Anyone else have problems with them? I purchased their top of the line 21.5T motor and I received it rather quickly. But tucked away in the box was a note that stated they were out of stock on the aluminum timing clamps and that they would send one to me in 2 weeks when they came in stock. 6 weeks later and I still don't have the clamp and they haven't responded to an email I sent to them 3 days ago. Wondering what I should do.
__________________
Tamiya TRF419X | Tamiya TA07 Pro | Tamiya TB04 / Exo Six | AE B5 Converted to B5M

Last edited by nubs; 03-14-2017 at 06:27 PM.
nubs is offline  
Old 03-14-2017, 01:57 PM   #2
Tech Champion
 
Join Date: Feb 2011
Posts: 6,080
Trader Rating: 1 (100%+)
Default

Wait until after the snowstorm.....
bertrandsv87 is offline  
Old 03-14-2017, 02:00 PM   #3
Tech Addict
 
nubs's Avatar
 
Join Date: Mar 2016
Location: Tracy, CA
Posts: 528
Trader Rating: 2 (100%+)
Default

Quote:
Originally Posted by bertrandsv87 View Post
Wait until after the snowstorm.....
Good point but that didn't explain the prior 5 weeks. I'll wait a little longer I guess.
nubs is offline  
Old 03-14-2017, 02:03 PM   #4
Tech Master
 
vivo quevas's Avatar
 
Join Date: Oct 2009
Location: Central, Ca.
Posts: 1,117
Trader Rating: 18 (100%+)
Default

Mine came with the same note I received the alluminum timing ring yesterday but I'm affraid to take the motor apparf because the motor is very fast without without the timing ring . Your part is on its way I'm sure.
__________________
Awesomatix A800 USGT, Awesomatix 800 VTA, , Tamiya Euro Truck, CRC WTF1

http://localrcracing.freeforums.org/
HobbyTown Fresno, Ca. McAllister Racing, Visa/MasterCard's
vivo quevas is offline  
Old 03-14-2017, 02:07 PM   #5
Tech Champion
 
Join Date: Feb 2011
Posts: 6,080
Trader Rating: 1 (100%+)
Default

Mine came with the aluminum stuff installed already, and the steel stuff in a seperate bag....Great job Fantom.... I never opened that motor....
bertrandsv87 is offline  
Old 03-14-2017, 02:32 PM   #6
Tech Champion
 
DARKSIDE's Avatar
 
Join Date: Mar 2008
Location: Nashville-Memphis
Posts: 8,453
Trader Rating: 2 (100%+)
Default

just call them

269-483-0200
Lonestar likes this.
__________________
Myron "BATTMAN" Kinnard
Team Associated/Reedy Powered/PROTOform
2017 U.S.VTA+ Southern Nationals in Music City U.S.A.
Sept 21-24th @ Thunder RC Raceway
1172 Park Ave, Murfreesboro, TN 37129
DARKSIDE is offline  
Old 03-14-2017, 02:38 PM   #7
Tech Adept
 
the rc guy's Avatar
 
Join Date: Aug 2016
Posts: 127
Default

how did you pay for it? file claim and call credit card company for charge back.
the rc guy is offline  
Old 03-14-2017, 03:04 PM   #8
Tech Addict
 
nubs's Avatar
 
Join Date: Mar 2016
Location: Tracy, CA
Posts: 528
Trader Rating: 2 (100%+)
Default

Quote:
Originally Posted by the rc guy View Post
how did you pay for it? file claim and call credit card company for charge back.
I don't know that I want to take it that far yet. I really like their products. Their batteries are good and their motors are pretty much the best.
__________________
Tamiya TRF419X | Tamiya TA07 Pro | Tamiya TB04 / Exo Six | AE B5 Converted to B5M
nubs is offline  
Old 03-14-2017, 03:04 PM   #9
Tech Addict
 
nubs's Avatar
 
Join Date: Mar 2016
Location: Tracy, CA
Posts: 528
Trader Rating: 2 (100%+)
Default

Quote:
Originally Posted by vivo quevas View Post
Mine came with the same note I received the alluminum timing ring yesterday but I'm affraid to take the motor apparf because the motor is very fast without without the timing ring . Your part is on its way I'm sure.
Maybe it came today. I'll check my mail when I get home.
__________________
Tamiya TRF419X | Tamiya TA07 Pro | Tamiya TB04 / Exo Six | AE B5 Converted to B5M
nubs is offline  
Old 03-14-2017, 03:07 PM   #10
Tech Elite
 
R3VoLuTiOn's Avatar
 
Join Date: Jan 2004
Location: Vancouver, Canada
Posts: 2,338
Trader Rating: 27 (100%+)
Default

you got the motor which is better than not getting anything until much later.

contact them, maybe it was lost in transit?
__________________
John Tsang 🏁 VBC Racing 🚗 ORCA RC 🚗 GripworksRC 🚗 MotivRC 🚗 GravityRC 🚗 RC America

http://www.facebook.com/VancouverRRR 🏁 http://www.facebook.com/OvergearedRacing
R3VoLuTiOn is offline  
Old 03-14-2017, 03:14 PM   #11
Tech Master
 
Racermac73's Avatar
 
Join Date: Jan 2013
Location: Palmyra, Virginia
Posts: 1,572
Trader Rating: 3 (100%+)
Default

Really f'ing lame to get on here and blast a good company whos been around forever over a aluminum ring...
__________________
TEAM SCREAM, McFACTORY, TQ WIRE, 360 RACEWAY, XENON-USA.COM, SANWA, DESOTO RACING, JFT TIRES, HOBBYWING, EAM, DESTINY USA, DRIVE RC, TOP USA
Racermac73 is offline  
Old 03-14-2017, 03:24 PM   #12
Tech Fanatic
 
Join Date: Aug 2008
Posts: 850
Trader Rating: 42 (100%+)
Default

Quote:
Originally Posted by Racermac73 View Post
Really f'ing lame to get on here and blast a good company whos been around forever over a aluminum ring...

I don't see a "blasting". It just looks to me like he is wondering if there is an issue. I buy stuff from them with no issue. If they are not responding and he doesn't have an inside track as far as what is going on....?
__________________
On-point/ EA horsey power/XFactory / Hudy / Tekin / Trinity / KO Propo / Reino's Ragu
mracer is offline  
Old 03-14-2017, 03:39 PM   #13
Tech Addict
 
nubs's Avatar
 
Join Date: Mar 2016
Location: Tracy, CA
Posts: 528
Trader Rating: 2 (100%+)
Default

Quote:
Originally Posted by Racermac73 View Post
Really f'ing lame to get on here and blast a good company whos been around forever over a aluminum ring...
People can read. They can judge for themselves whether or not its a big deal. To me it is a big deal because I paid 155 bucks for a motor that has all the bells and whistles and was sent a motor that wasn't quite what I ordered. Interestingly enough, had they simply asked if I still wanted the motor despite missing one of the items, then it would have been my decision. Instead they assumed. On top of that, they promised to ship the missing item 2 weeks later and 6 weeks after the initial purchase, I still don't have that missing item. I don't feel like I am that out of line here.
__________________
Tamiya TRF419X | Tamiya TA07 Pro | Tamiya TB04 / Exo Six | AE B5 Converted to B5M
nubs is offline  
Old 03-14-2017, 03:46 PM   #14
Tech Elite
 
Join Date: Mar 2014
Posts: 2,576
Trader Rating: 101 (99%+)
Default

The chinese new year just got over. Meaning that things are just now getting to customs... If tbry get held up in customs it could be longer. I would call them instead of making accusations and assumptions. This is obviously a private matter, or one that could be posted on the actual fantom thread...
thecaptain is offline  
Old 03-14-2017, 04:46 PM   #15
Les
Tech Addict
 
Les's Avatar
 
Join Date: May 2007
Posts: 629
Trader Rating: 2 (100%+)
Default

Quote:
Originally Posted by Racermac73 View Post
Really f'ing lame to get on here and blast a good company whos been around forever over a aluminum ring...
What a silly thing to say, this guy is just asking for advice on what to do, I would not be happy if I was waiting so long for an item I had paid for, he actually praises the motor and is not "blasting" anyone
__________________
Serpent S411 4.0 13.5T D4
Kyosho V-ONE S3, RB Rota-Start
Sanwa MT4S

Last edited by Les; 03-14-2017 at 05:13 PM.
Les is offline  
Closed Thread

Similar Threads
Thread Thread Starter Forum Replies Last Post
Classic 1/12th bakaguyjean Electric On-Road 1003 04-28-2017 08:39 PM
STOCK motor forum porkybmx Electric On-Road 2817 12-11-2007 01:20 PM
Fantom Limited Edition 'Tweaked' Monsters? hawker Electric On-Road 27 11-02-2003 06:27 PM



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -7. It is currently 12:46 AM.


Powered By: vBulletin v3.9.2.1
Privacy Policy | Terms of Use | Advertise Content © 2001-2011 RCTech.net