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Old 03-14-2017, 04:50 PM   #16
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What a stupid dumb thing to say, this guy is just asking for advice on what to do, I would not be happy if I was waiting so long for an item I had paid for, he actually praises the motor and is not blasting the company, the only outrageous comment is yours
I dunno, the suggestion to reverse the credit card charge as a first port of call was pretty silly.
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Old 03-14-2017, 05:14 PM   #17
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Sorry to upset my gentle snowflakes lol.. they put their phone number on packaging. So yes posting something like that before calling them is lame
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Old 03-14-2017, 05:25 PM   #18
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Sorry to upset my gentle snowflakes lol.. they put their phone number on packaging. So yes posting something like that before calling them is lame
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Old 03-14-2017, 05:30 PM   #19
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Never had a problem with Fantom ever. I called them recently, they said they were a little behind with Chinese New Year. I'm sure the storms in the north east aren't helping.
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Old 03-14-2017, 06:00 PM   #20
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Same deal. But I got my aluminum ring in the mail yesterday.
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Old 03-14-2017, 06:27 PM   #21
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Just checked my mail. Got what I was missing sans the instructions to install it.
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Old 03-14-2017, 06:28 PM   #22
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This is not a big deal the motor is fine with or without that ring. Guys take a chill Th3 guys at Fantom are good guys. They always got back to me. Guys like me needed the motor more then I needed that aluminum ring.
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Old 03-14-2017, 08:01 PM   #23
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My take is that rc companies are basically small companies. They may have to rely on products from outside the United States as well. This company produces a quality product. Give them the benefit of the doubt. Let this be food for thought the next someone wants to complain. The company did make good on their promise....
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Old 03-14-2017, 08:10 PM   #24
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My take is that rc companies are basically small companies. They may have to rely on products from outside the United States as well. This company produces a quality product. Give them the benefit of the doubt. Let this be food for thought the next someone wants to complain. The company did make good on their promise....
I'm going to see if I can get a mod to kill it.
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Old 03-14-2017, 11:26 PM   #25
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rather than keep you waiting they got you your motor.

My Fantom 21.5 is a straight beast I love it. Call them on the phone like we used to do before the interwebz was here.
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Old 03-15-2017, 02:16 AM   #26
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Just checked my mail. Got what I was missing sans the instructions to install it.
Are you serious?

Assembly of a brushless motor is extremely easy. If you can rebuilt a car, you can rebuild a motor. Seriously, short of being a douche and using too much force on the screws - zero chance to stuff up if you pay attention.

Plenty of videos on YouTube as well
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Old 03-15-2017, 03:58 AM   #27
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i think this thread is pretty much done
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