yeah, these guys are a class act. i've emailed, called, etc. and nothing. some of their stuff is pretty cool, but their product is virtually without warranty if you can't contact them.
go to their team drivers section. they are looking for complaints on any of their existing team members so that they can make some cutbacks. that's simply awesome!
i can see it now:
"excuse me arthur, one of your team drivers challenged me to a "swordfight" in the restroom. i was very offended. please cut him from the team. his name is mitch buchanon."
wtf is that?