Originally Posted by cartech06
Hi! My nephew (he's 10 and chubby ;-)) recently got first ever rc car and he was very excited about it. That's why got disappointed when he found out that the model delivered to us won't work! I showed him an article from some blog.
But found out that it doesn't show what to do if it won't work. My guess is on the transmitter because there's a slight crack on the throttle. But I'm not really sure.
First thing I'd do is contact the Customer Service department of the retailer to see what they'd do to rectify the situation, provided of course that you bought the vehicle brand new from that vendor. I would think that they'd send replacement parts or replace the entire model and accessories if required. If it was broken out of the box, I'd think they'd do what they could to make things right.
What model did you buy, and from whom was it purchased?