There are 4 Keyence Distributors in the US. We service all speed controls sold by Schumacher USA or Schumacher Dealers. We send all damaged units to Japan for repair when ever we round up enough. For legitimate warranty issue we replace the defective unit with a new or refurbished unit. Its difficult to justify servicing units sold by other distributors since we don't charge out customer for most repairs and we dont charge them for the cost of shipping units to Japan.
We thoroughly support our customers and dealers. The other distributors should do the same.
What I run: Schumacher Mi5/Associated RC10R5.1/Associated RC12R5.2/Futaba/HobbyWing/Team EA Motorsports/BSR Racing
Where I run: Florida Indoor R/C Complex/Thunder Racing/Florida On Road State Series
Last edited by AdrianM; 07-17-2002 at 10:31 PM.