Originally Posted by ebisschop

Got mine from AME directly and not happy at all. Only one out of the four shocks is working properly. Hope I find some time this week to sort out what the problem is with the other shocks. Looks like the finish of several parts is not what it should be.

Originally Posted by syndr0me

AME needs to send out free, fixed plastic parts to everybody that bought these shocks.

I'm telling everybody I know to save their money and not buy these. The plastic pieces are so poorly designed the shocks are unusable.

I paid FULL price from AME like an idiot.

Originally Posted by Andreas_Myrberg

Hi syndr0me,

I am sorry to hear that you will advice all and any customers NOT to buy my products. Especially since you during the time when you wrote me always said how happy you where with the products. I also recall strongly that I told you at the time that an 3mm arm reamer was needed.

Also, any customer so far that has had any quality issues and wanted a direct replacement of any part has gotten so without any hesitation so I dont understand the irritation telling that everyone should get replacement plastic parts as they would have gotten them if asked, or use a 3mm arm reamer then problem solved.

/Andreas

Originally Posted by syndr0me

Hi Andreas.

The pieces in my long T-Shox were good, and I was very pleased with them. However, the short set I received for my T4 recent are another story.

I used the arm reamer as others suggested, but that's not the problem. There are two issues:

1. In the bottom of the shock, the plastic piece (not the coned one) is too long. When you tighten the bottom of the shock, it compresses the o-ring and binds up the movement of the shock shaft.

2. The holes drilled into the pistons are too close to the edge. This pushes the material out so that the piston is no longer round. Take one that's on a shaft and spin it in your fingers, you can clearly feel the "bumps" left behind from the drilling. This causes the piston to rub the inside of the shock body and again binds up the movement.

I'm sure you can understand how frustrating it is to pay so much money for these shocks through your online store only to find out they're nearly $100 cheaper on RCMarket. And then, to have them be unusable when they finally make the long journey across the world.

For what it's worth, the other set of T4 shocks I saw at our track last week were also completely bound up and unusable, leading me to believe the problems I'm experiencing are not isolated to my parts.

Originally Posted by scoyle

Andreas, a couple of quick questions...

can you tell me when the long shocks will be back in stock?
I am assuming it is the long shocks I need for my TC6.1?
do the long shocks come with rebound springs?
do you have a UK distributor or do I jut order directly from your site?

Originally Posted by Andreas_Myrberg

Hi,

I will have long TET-01 in stock again in maximum 2 weeks.
Yes these are the ones you need for the TC6.1.
4 types of rebound springs are included in the long shock set.
In the Short, 2 rebound springs are included.

I dont have any official distributor in the UK, some shops. You can buy at Chubbiescarshack or directly over my onlineshop. Either is fine.

/Andreas

Originally Posted by scoyle

Thanks for the quick response... I will watch your site and chubbies for them coming back into stock.

Stephen

Originally Posted by Andreas_Myrberg

Hi Guys,

I am sorry to hear that some of you are not happy with the quality of the shox. In general I have extremely low complaints (compared to other products I sold when working in a different company) nevertheless I of course am not happy that the quality is not 100%.
To solve these issues I always support the customers with new parts for free and shipping of these parts for free. For the ones I have sold directly I exchange myself and for any products being sold over any of my business partners they will/should exchange/replace the parts.

As Jorge has already written an 3mm A-arm reamer CAN be used to smoothen the shock up. If you do not have this, you can either get hold of one (all Touring car drivers should have one to free up A-arms in there Touring cars.)
If you feel that this should not be, I will if anyone wants to I can send new ones where I personally have used a reamer.

If anyone have any additional questions, please feel free to write it here but try to be brief and accurate in the problem description so that I can give the best possible answer.

Originally Posted by Nico'

before having their answer I wrote a message to Andreas Myberg and RC Market,
I' ll tell you what they will answer.
this is the message, sorry for my English:

"Hi RC Market, Hi Andreas Myberg,

I write this letter at the same time to Andreas Myberg (boss of AME-T-shox) and to RC market, where I bought T shox (this is below my order).

I writte to you this message because I received my T shox yesterday and to be honest I am disappointed by the quality,

1/ some parts were missing, as the conical slices 10042 where 4 were present instead of 8 and one white 10050 was defective totally as bad molded.

Fortunately that I had also ordered spare parts, thanks to them I was able to go up my shock.

But please I would like to receive what must be contained in the kit, so thank you for sending it to me.

2/ Then by going up them, I discovered that the passages of piston in the bodies of aluminium shock absorbers were not clean and were sharp with aluminium parts and risked to line the piston.
I have filed these passages with a very soft round file.

3/ Then a shock absorber with a color darker than the others (why?) has his threading down slightly of fault, where screws the part 10004, what puts in constraint parts 10042 and 10041 and restrains completely the shock absorber.

4/ In one shock cap, the diameter of hole for 10050 is too small, so I needed to file a little bit to solve that.

What is necessary it to make please for all these various concerns?

Better greetings,

Nicolas Rouland"

Originally Posted by syndr0me

Hi Andreas.

The pieces in my long T-Shox were good, and I was very pleased with them. However, the short set I received for my T4 recent are another story.

I used the arm reamer as others suggested, but that's not the problem. There are two issues:

1. In the bottom of the shock, the plastic piece (not the coned one) is too long. When you tighten the bottom of the shock, it compresses the o-ring and binds up the movement of the shock shaft.

2. The holes drilled into the pistons are too close to the edge. This pushes the material out so that the piston is no longer round. Take one that's on a shaft and spin it in your fingers, you can clearly feel the "bumps" left behind from the drilling. This causes the piston to rub the inside of the shock body and again binds up the movement.

I'm sure you can understand how frustrating it is to pay so much money for these shocks through your online store only to find out they're nearly $100 cheaper on RCMarket. And then, to have them be unusable when they finally make the long journey across the world.

For what it's worth, the other set of T4 shocks I saw at our track last week were also completely bound up and unusable, leading me to believe the problems I'm experiencing are not isolated to my parts.