Originally Posted by j.d.roost
I have sent two emails to Novak but have not gotten a reply yet. Wanted to see if anyone else had this problem and if there was anything I could try before I call them later today.
If you need to send the stator back for any reason, or want a response to your tech questions, you'd be better served by calling Novak when addressing this issue. As I've discovered, email has a way of "getting lost in the shuffle", whereas giving them a call will yield far better results.