I bought a brand new Venom Pro Charger about 2 months ago and it already died. I sent the charger and receipt back in a envelope, and venom lost my receipt and refuses to replace my charger! What a joke! They are by far the worst company that i've ever dealt with in the RC industry. the charger was absolute garbage! n=never worked right since I bought it. But they told me that they have an excellent customer service and would take care of it? Nope! Totally shafted me! You couldn't pay me to use another venom product!