Just a word of warning to all.......
I placed an order with these people on the 15th for 2X alex racing barracuda's in blue stateing in the notes section of the order form that if infact they did not have stock i would like the order cancelled.
Later that day i recieved a mail confirming my order
The following day another mail with an attachment for me to fill out and fax back which i did within 6hours of them sending it to me
The next day 17th i get a mail confirming stock of the kits (this is after i mailed them again asking for confirmation of stock)and saying that they'll be sent as soon as payment is confirmed.
20th after mailing them to ask why my order is still showing as processing i'm told they only have 1 kit and am asked if i like just 1 and a refund on the other ????? I reply that i,m very upset and do not want just 1 but think that they should pay postage on the 2 when they get them
22nd recieve mail saying that "them paying postage is not possible" but they will cancel order if i want
i reply saying that i want them to send out kits when they arrive but in the mean time i'll try to find another stockist from which to buy
They reply saying they think i forget to cancel and will do it for me so i cannot forget to inform them!!!
23rd i reply asking why can't they just do as i ask and recieve the reply that they do not keep a track of back orders and so this is not possible
i reply later in the day saying i found another stockist with the BARRACUDA'S in stock so am happy for them to have cancelled the order
Later in the day i check my credit card balance only to find RC-Mushrrom have billed me $5732.50 hongkong dollars payed by my Credit Card Company on the 18th ????????
For products they do not have instock, have not sent out and indeed cancelled the order for altogether on the 22nd
I have now taken this matter up with my CARD COMPANY and wait to see what the out come is......................
Admins plz don't move this post as i really believe it,s important for everyone to know and it'll get good coverage on the main electric page