Originally posted by AE Racer
I feel bad for the new owners, alot of people have tekin products which are in need of repair and they're going to have to fix them even though the didnt sell them.
I bet they're all way out of warranty.
The big companys don't repair stuff for customers anymore. Novak and LRP as example. You send in a broken product, and some cash, and they send you another one (in a new case with new wires) that has been repaired. This way you don't have to wait for the repair, as soon as they get the broken one they send you another that's already been fixed (sometimes youre lucky and they send you new one).
Novak even offers you to upgrade cheaply, you just pay slightly more for upgrade to better product than for plain repair, you can also specify new item for the old one. And they make money on it. The price you pay for "the repair" is very close to the price companys like Tower pay for new products.
Usually it's cheaper for the company to build new item in automated machine than to pay human to repair the old one.