Originally Posted by Andysan
Did anyone ever find a solution to this please, I've got the same problem.
Because I am not part of Novak's technical support group, I suggest you email firstname.lastname@example.org
with your question, Our regular CS/Tech Support hours can be located here.
Before emailing, take a moment to review the instructions (trouble-shooting guide) originally included with your Novak Item:
Novak Instruction Downloads
Trouble-shooting TeamNovak's One Touch™ Speed Controls
Please make your initial email as detailed as possible. Include:
~ speed control (brand/model)
~ motor (brand/wind)
~ number/type of cells
~ battery, brand (c rating/capacity
~ rotor (old/new)
~ connectors used
~ servo (brand/model)
~ radio system (receiver/transmitter)
~ vehicle & gearing
~ warranty claim?
~ lipo cut-off, on/off
~ any external modules (BEC/brand, Glitch Buster)
~ other important info: water damage, corrosive chemical sprays, excess heat, etc
The more information you provide in your first email, the more quickly tech support can offer you assistance.