ampdraw online?
#9
I placed an order on Sept 3 and it still says pending when I checked the order status.
I made sure the parts I ordered were all in stock and states that they ship immediately.
EDIT: Ok looks like they shipped it out today, they said it was because of IIC and the 3 day holiday weekend, cool. Hopefully I get it by Friday.
I made sure the parts I ordered were all in stock and states that they ship immediately.
EDIT: Ok looks like they shipped it out today, they said it was because of IIC and the 3 day holiday weekend, cool. Hopefully I get it by Friday.
Last edited by PaPeRo; 09-08-2009 at 10:54 PM.
#10
R/C Tech Founder
Our physical store is in the process of being relocated as a result of the break-in; right now, the bulk of our on-road inventory is with us at the IIC in Las Vegas.
PaPeRo: Your order had one part that was already on our truck to take to the IIC when you placed it so we had to wait until yesterday to pack and ship it. You should have it by Friday, probably sooner.
#12
Tech Elite
iTrader: (53)
The best and easiest way to reach us is by email or through the contact form on our web site. In early April we were burglarized and lost about $80K of inventory which all but put us out of business. After four months of wrangling with insurance we finally got back on our feet, which is why so many things were out of stock for so long. We were advised by law enforcement to not publicly talk about what happened until they made an arrest and had a conviction, which took place a week ago, although our product was unfortunately never recovered.
Our physical store is in the process of being relocated as a result of the break-in; right now, the bulk of our on-road inventory is with us at the IIC in Las Vegas.
PaPeRo: Your order had one part that was already on our truck to take to the IIC when you placed it so we had to wait until yesterday to pack and ship it. You should have it by Friday, probably sooner.
Our physical store is in the process of being relocated as a result of the break-in; right now, the bulk of our on-road inventory is with us at the IIC in Las Vegas.
PaPeRo: Your order had one part that was already on our truck to take to the IIC when you placed it so we had to wait until yesterday to pack and ship it. You should have it by Friday, probably sooner.
I attempted to visit your shop during your posted business hours well prior to April and nobody was there. As I stated before, I have made numerous attempts to contact your company over the past year and I never received a single bit of contact.
I am not attempting to bash you or your company however, my numerous experiences have all been negative.
I would really love to endorse your store as I am local. Hopefully things improve for your company.
#13
R/C Tech Founder
Not much of a point to have a phone number listed if it is not utilized.
I attempted to visit your shop during your posted business hours well prior to April and nobody was there. As I stated before, I have made numerous attempts to contact your company over the past year and I never received a single bit of contact.
I attempted to visit your shop during your posted business hours well prior to April and nobody was there. As I stated before, I have made numerous attempts to contact your company over the past year and I never received a single bit of contact.
Anyway, I'm not trying to pick arguments with people on here, what I will say is that like any business I do everything within my power to fulfill orders in a timely manner, keep the web site updated, and provide honest communication. In 99% of the cases this happens and people seem to be pretty happy, and we have a lot of repeat business. In the other 1%, I will just keep trying harder.
#14
Tech Champion
iTrader: (38)
Your order was placed at 9PM on a Sunday and shipped out on Tuesday, and it takes four business days to get from us to you. Monday 9/7 was a holiday which delayed it a day further. I prefer to ship same day whenever possible and I certainly try to, but there will be times when it slips to a second day as it did in this case.
Generally I race on the weekend and then inventory things on Sunday night to place orders on Monday for items I need for the next weekend. An extra day makes a difference if I need something for the following race weekend.
So it just depends on the definition of fast.