Unfortunately my first experience with AWESOMATIX is not goin as expected.
After placing an order, here is the story.
Order processing history:
11/17/2011 16:31:57 Comment: Sorry for delay due to additional
checking of all kits. Shipped
11/17/2011 16:29:51 Order shipped Shipped
11/15/2011 16:06:09 Comment: We will check all ST16 parts of your
11/14/2011 23:21:40 Processing order Processing
11/14/2011 23:21:38 Comment: Thank you for payment! Pending
11/10/2011 02:14:53 Customer placed this order Pending
In order to make enquiries on the shipment, i asked today for a tracking number, here is the answer:
First email from AWESOMATIX:
Sorry for several days delay.
We have discovered wrong C02 carbon parts in the latest kits prepared
for sending and we are waiting parts for replacement from our carbon
My email in reply:
Which is the truth, shipped or not ?
If my order as not really being shipped iet, i suggest to cancel it and
reimbours my money due to the excessive delay, i can no longer wate, and the
not transparent behavior i can not accept.
If shipped why don't you supply tracking number, as i asked for it in previous mail.
Second email from AWESOMATIX:
Your parcel was not shipped till today definitely.
Sorry for premature notice of shipment!
We can provide you the latest information from our Taiwan's store
I pretend as a customer honesty first of all.