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Old 08-08-2008, 05:05 PM   #31
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Both yesterday and earlier today, I checked with our CS manager to see if anyone asking about a transaction, such as the one described here, had called to ask for help or offer information.

So far, we haven't heard anything. Perhaps, "nib" could update us on what's happening?
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Old 08-08-2008, 05:55 PM   #32
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Originally Posted by BCrumB4 View Post
Why bash this guy, like you all said he's only got 5, well 6 posts now. So maybe he is new to the sport of RC racing and Racers, or Bench Racers like the ones ripping him are the kind of people that turn the newbie away. How bout you represent your sport with a little class and help someone out. This could have been his first issue ever with NOVAK, so he asked a question to the "experts" as you put it and what did he get? Jack!!

Nib, I had a GTB not work right out of the box. I shipped it in and in about 4and a half weeks I got a new one back from NOVAK.

Oh wait sorry, don't take my experience to heart, As "NOVA F1 RACER"
""Fourth and final mistake: Only 5 posts means you are not that experienced as us experts...."""

Nib, check out rcracing.com, not as many A$$es on those pages. You are ALLOWED to ask any question without being jumped on for not being as experienced as the "experts"

Like a few have said, give NOVAK a call, they are very helpful and want to put out a good product.
Ahh BCrumThat was more tounge and cheek than anything else....
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Old 08-08-2008, 06:26 PM   #33
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i called thur and my new gear showed up fri which is awsome,but the refurbished motor is notchy and needs to be push started.i called novak and spoke to a lady that took my name + number,the tech guys were not in at that moment,she said they would call back in a few hours to let me know if i should send the esc/motor back or just the motor.they didnt call back but im sure they will take care of the motor issue.i'll just call monday.NOVAK still rules
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Old 08-09-2008, 11:45 PM   #34
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novak two i pm'ed you this morning
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