I had the same trouble. However, if you are using a windows type product, your computer came with a nifty demo product called Hyperterminal.
Bring up Hyperterminal, and configure a new connection for COM1, or COM2 (which ever you happen to be using) with the recomended connection speed and settings, and ask it to connect.
It will sit there and wait for data.
Then on the Turbo35, ask it to print the data to a PRINTER not COMP. COMP mode is encoded for the turbolabel software, but printer mode will actually dump to Hyperterminal.
From there, you can copy and paste for printing.