Metric69

Not to sure what is going on it is new from xmas and has done this since it was opend..

When you 1st do a pack the display is fine, but after that the display turn almost black and you cant see the #s Could it be a faulty discharger? If so how much luck am I going to have with getting trinity to fix it?
Should I call them or just send it in?
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loopedeloop

Have you used quality batteries in it?
Maybe it needs alkalines.

Other than that, send it in.

Metric69

Yes I have tryed that I have tryed 3 different kinds well I will make a call to them In the AM..

Metric69

Trinity has a great support team as I have been PM'd from a service tech and was told that I should send it in for Repair. Sure Is nice to see that some company's lurk in the dark and help out when they can.

Thanks Team Trinty!!!!!!!!

coons88

iTrader: (1)

So what was the outcome if this? My DPD is doing the same thing.

Metric69

They will be fixing it They seem to think that the display was no good right from new I have not heard anything about it as of yet I think I should have arived there today or mabe last night. I will keep you posted as what they are doing about it ..How old is yours? You may want to send it in for service..

Jerry P

iTrader: (44)

I emailed trinity twice and didn't receive a response. how did you get a hold of them?

coons88

iTrader: (1)

Mine is about 1-2 months old now. I will take mine back to the distributor to get sent back.

Metric69

I found a phone # for them and just called They are great poeple to talk to and always happy to try and help out and get an answer for you..

Metric69

I will try and find the # for you.. If you. If you are going to be sending it back you need to call them and get a RMA#. So i will find the # and PM it to you..

Metric69

TRINITY PRODUCTS INC.
47 Colonial Dr, Piscataway, NJ 08854
Ph: (732) 635-1600 / Fax: (732) 635-1640



This is all the info you need to contact them..