R/C Tech Forums

Go Back   R/C Tech Forums > General Forums > Electric On-Road

Thread Tools Search this Thread
Old 11-14-2001, 12:01 PM   #1
Regional Moderator
Darkseid's Avatar
Join Date: Aug 2001
Location: At my computer, duh...
Posts: 9,033
Trader Rating: 8 (100%+)
Thumbs down Horizonhobby service center

I wanted to relay a recent situation I had with Horizonhobby service center.

I sent in my V12 speedo to them for repair. I and the tech support guy found that it was simply an error in setup that I was making. He sent it back to me at no cost. Cool right?

Well I get it back from them and the case is barely holding together. It has burn marks around the soldering tabs and and the power cap wire is nearly burned through. I also sent in my Schottky with the speedo and didn't get it back!

I called them and you know what happened! Yep, you guessed it, "It was like that when we got it" Yeah, ok, sure it was! They also said the case was nearly falling apart when they got it. So its basically my word agaist theirs.

Guys who race with me like CIVIC91, HPI-1, and Lowrance know I would never drive around with my equipment nearly falling apart. I can't even stand to have my car dirty, how could I drive around with a speedcontrol torn up like that!

So take this as a warning guys. If you need to send your stuff into Horizonhobby, take pictures of it first. Preferably with a camera that dates the photos. DON'T let this happen to you.

Since their the only service center for GM, I'll never get anything else made by that company!
TLR 22...Tamiya F104...
Darkseid is offline   Reply With Quote
Old 11-14-2001, 01:36 PM   #2
Tech Addict
Yokomo Fan's Avatar
Join Date: Oct 2001
Location: England
Posts: 711

Now that's the type of thing that ticks me off , but its never happened to me as the people I buy off are very friendly people plus they are a local hobby shop not a chain hobby shop. Associated some how broke a part of the inside dampers whilst shipping it from the US o' A and due the the kindness the local hobby shop they replaced it without a question, how cool is that? VERY!

Sorry to hear that Darkside, but we can all learn from others misfortunes, thanks for the tip about taking a photo of the thing you are sending back in.
Yokomo Fan is offline   Reply With Quote

Similar Threads
Thread Thread Starter Forum Replies Last Post
Sanwa Service Center wiley Singapore R/C Racers 11 01-01-2013 05:26 AM
RB USA Service audik Nitro Off-Road 31 09-08-2008 04:02 PM
wts psp repair service, psp lighting service. laohor Other Items: For Sale/Trade or Wanted to Buy 0 10-12-2007 12:56 PM
GM ESC Service JJ187RC Electric On-Road 1 12-13-2004 11:57 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

All times are GMT -7. It is currently 05:02 PM.

Powered By: vBulletin v3.9.2.1
Privacy Policy | Terms of Use | Advertise Content © 2001-2011 RCTech.net

SEO by vBSEO 3.5.0