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Old 02-28-2003, 10:31 PM   #1
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Default ATTN: Micro Owners, Novak has Recalled the Spy Li Ion Charger and Battery.

Please find all the details with this link.

We should have the complete return/exchange information available Tuesday.

Thank you for you time.
Charlie Suangka
Novak Electronics
Novak Electronics Tech Support
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Old 03-01-2003, 12:34 AM   #2
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Posted on the front page of the site, and bumped.

Thanks for the info!
Visit my store: www.ampdraw.com
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Old 03-01-2003, 11:40 AM   #3
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This is why I will continue to buy Novak products

Bottom line Customer service

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Old 03-02-2003, 11:59 AM   #4
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You can read a lot more about these batteries at a post in our forums... Lots of pictures and dangers...


My hats off to Novak for doing the right thing. I hope that there are no more incidents with these batteries!!
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Old 03-03-2003, 03:40 PM   #5
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Yeah, you get your hand blown off, but hey, you still get good customer service!!!
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