My only experience with LRP was a great one.. well, the result in the end was, at least..
My QC2 had no brakes.. sent it in, a week later I get an email, they said it's gone, I can get it replaced for $55, etc..
I said sure, sent my CC number, and I didn't see anything for a couple weeks.. I emailed the contact, and one of their guys simply forgot to send my replacement out..
Long story short, I received a NIP, shrink-wrapped QC2 (can't tell if it was a refurb, looked spankin new) within a couple days, and they didn't charge me for it! Now that's customer service.. I'm sure they're serious about keeping us LRP'ers happy..
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