Originally Posted by AZDemille
Wow, never thought a simple post wouold cause such a reaction. For those offended by this thread... don't read it! All I was trying to do is prevent someone else from getting burned like a did. And by the way, those nice girls who respond to e-mails.... they ignored 4 of the 6 I sent them. I opened a dispute with Paypal(which is nothing more then an open dialog with buyer and seller) and they did not respond to it either. Now it has been escalated to a claim with Paypal. For those who have ordered with success from this company... great! I wish I was as luckly as you. Again, for those who think this is not the place to report problems with on-line shops, put yourself in my shoes. I'm sure you would have done something similar. And really, if you are tired of reading this type of stuff on here... why did you click on it??
When this kind of thing happens, it's always a s**t, and lets be honest here, the vast majority of companies selling any and every product under the sun will mess up now and again and upset someone, and Ebay is more prone to this than any other selling media, we all know that, although for the most part, most sellers get it right, most of the time, including Dinball. You also know that you have a method of getting your money back in full should it go wrong, and if you feel the need, you can even leave negative feedback so it's fair to say that Ebay have all angles covered here.
You got burned, I'm sorry to hear that, but as I said, Ebay have a mechanism to cover that which you most likely were already aware of before you made your purchase so please dont tell us not to buy from Dinball because you had one bad experience, I had one the same as yours and it was easily sorted, and I still buy from them because they save me money, and I will continue to do so.
Your very naive if you thought that this thread wouldn't cause a reaction such as this because Dinball have thousands of very happy customers all over the world, so please give them a bit of grace, unless of course you are perfect.................. Oh, nearly forgot, we read it simply because Diball do have so many happy customers