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Old 09-08-2006, 07:39 PM   #1
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Join Date: Aug 2003
Location: Elk Grove, CA
Posts: 891
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Default Thank You Team Magic and HRP Dist!!!

I wanted to publicly thank Team Magic and HRP dist. for helping me get a brand new F8 bag. I bought the new F8 bag about a month ago and the shoulder strap ripped off of it within a week. My LHS told me that I had to contact Team Magic directly to get the bag replaced. Reluctantly, I did so and within a week they had responded to me via email and told me to contact HRP Dist to work out a replacement. After a few emails and phone calls, I came home today and found a nice F8 box sitting on my porch!

Great customer service from a company halfway across the world!!

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Old 09-08-2006, 07:54 PM   #2
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Join Date: Jun 2005
Location: Brisbane. Australia
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good customer service can be every thing i blew up a duratraxx esc no question new one sent on warranty. an i live in aus so people are a bit scared of sending stuff all the way over here. good to hear team magic is one of the good companies they make nice stuff
Josh P
to make Keith happy
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SP 5.5,17.5
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