Did you use the GFX to discharge the pack or did u use the 030 discharger? If you used the Integy 030, thats a discharger not an equalizer. I recomend the Tekin Battery Doctor 8.0, which works great. Try charging it again, having the correct charging settings so the battery peaks off at around 125-135 F. Equalize the pack and give it a regular charge. I got mine and charged them up, with no problem. Try charging them but keep an eye on the temp. I dont believe the pack is bad or something is wrong. Try contaction ProMatch as well. It could be as simple as a false charge. Overall those packs will be awsome for whatever use youre going to put them too. You will be amazed with the power and run time. I was 100% satisfied with the 3 packs i ordered, and great service from ProMatch.
Hope this helps,and good luck