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Old 02-02-2015, 04:07 AM   #6946
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hi all
i bough an used xb4 2wd
i have a question
on the back
the RR alluminium piece (dunno name in english, think hinge pins)
i have RR +2 gold piece
it is an option?(i see black and no +2 in photos) what +2 is for?
thanks all
That is the brass hinge pin holder. It is an option part that adds weight to the rear of the car. Probably a good thing to have with the XB4 2wd.
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Old 02-02-2015, 06:39 AM   #6947
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Following the recent customer reports of incorrect rear toe-in, we have conducted additional inspections and measurements of the previously run batches of the rear aluminum suspension holder. We found that a certain batch used an incorrect CNC program and were not produced correctly. After assembly on the car, the left and right rear toe-in are not identical. We apologize for any troubles.

A replacement suspension holder will be provided FREE of charge. Check the news section on our website for more information.
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Old 02-02-2015, 06:40 AM   #6948
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Following the recent customer reports of incorrect rear toe-in, we have conducted additional inspections and measurements of the previously run batches of the rear aluminum suspension holder. We found that a certain batch used an incorrect CNC program and were not produced correctly. After assembly on the car, the left and right rear toe-in are not identical. We apologize for any troubles.

A replacement suspension holder will be provided FREE of charge. Check the news section on our website for more information.
BOOM!!

Good job guys. (meaning the guys on this site who pushed this forward)
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Old 02-02-2015, 06:52 AM   #6949
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Originally Posted by XraySupport View Post
Following the recent customer reports of incorrect rear toe-in, we have conducted additional inspections and measurements of the previously run batches of the rear aluminum suspension holder. We found that a certain batch used an incorrect CNC program and were not produced correctly. After assembly on the car, the left and right rear toe-in are not identical. We apologize for any troubles.

A replacement suspension holder will be provided FREE of charge. Check the news section on our website for more information.
Excellent news XRAY. Thank you for the level of support that we have come to expect and enjoy from XRAY.
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Old 02-02-2015, 06:54 AM   #6950
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As I posted earlier, Xray has in the past sent out upgrades to parts that were determined to be inferior. I would have been very surprised if the same didn't happen for this situation.
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Old 02-02-2015, 06:59 AM   #6951
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Now THAT is customer service!!! Thanks to Kevin and the guys that were very adamant about getting a fix for this! I'm so happy I went with XRay and can't wait to build my XB4 this weekend!
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Old 02-02-2015, 07:06 AM   #6952
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Well shit, that's how I talked my self into keeping my '13 and not getting a '15.
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Old 02-02-2015, 07:12 AM   #6953
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Good job Xray. The part about checking on a setup system not so good but whatever.
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Old 02-02-2015, 07:19 AM   #6954
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Well shit, that's how I talked my self into keeping my '13 and not getting a '15.
hahaha well, I guess it's time to order the '15 now

Are you guys also going to change your reviews on AMain now that XRay has stepped up to the plate?
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Old 02-02-2015, 07:22 AM   #6955
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Are you guys also going to change your reviews on AMain now that XRay has stepped up to the plate?
As soon as I receive the new plate, I absolutely will revise my review.
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Old 02-02-2015, 07:27 AM   #6956
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Here it is.
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Old 02-02-2015, 07:28 AM   #6957
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great, now we can move on from this subject.
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Old 02-02-2015, 07:32 AM   #6958
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Originally Posted by XraySupport View Post
Following the recent customer reports of incorrect rear toe-in, we have conducted additional inspections and measurements of the previously run batches of the rear aluminum suspension holder. We found that a certain batch used an incorrect CNC program and were not produced correctly. After assembly on the car, the left and right rear toe-in are not identical. We apologize for any troubles.

A replacement suspension holder will be provided FREE of charge. Check the news section on our website for more information.
Good news! Well job done. How can i get for FREE replacement?
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Old 02-02-2015, 07:34 AM   #6959
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Good news! Well job done. How can i get for FREE replacement?
http://www.teamxray.com/teamxray/new...%20replacement

They posted the information in the News section of their website.
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Old 02-02-2015, 08:42 AM   #6960
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Bout bloody time!
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