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Anyone ever had the Castlelink free code not work?

Anyone ever had the Castlelink free code not work?

Old 03-12-2011, 09:00 PM
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Default Anyone ever had the Castlelink free code not work?

Well, got my mamba max pro in, went to go and order the castlelink for free as it has the code, and it doesn't work.

Tried entering it a variety of ways, nothing.

Code says its good till August 2011, anyone else have this happen?

My code doesn't have a zer or a one, for numbers I have 9 7 and 6 so not sure how those could be something else like they say on the FAQ.
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Old 03-12-2011, 09:04 PM
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I'd call Castle and see if they can help you. They have GREAT customer support. Some of the best customer support in the industry IMO. Call 'em Monday and see if they can do anything for ya.
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Old 03-12-2011, 09:43 PM
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I had problems getting the code to take. It ended up working I was just entering it wrong. Its been a few months so I cant remember what I was doing wrong but it took me a few trys. Calling them would be the easiest fix.
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Old 03-12-2011, 09:52 PM
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I tried entering one Thursday that came with my MMP and it didn't work. I emailed Castle and they replied that evening and fixed the issue for me.
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Old 03-13-2011, 05:01 AM
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This happened last year when they first came out. My code wouldn't work at first, but after a few days it did, and I didn't even call or email. I think they must make batches of these MMP's, then as they get sent out, someone in the office must activate the appropriate codes for use.
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Old 03-13-2011, 07:24 AM
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yeah will give them a call for sure. Was curious if this was common or not.

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Old 03-13-2011, 07:55 AM
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I used a code the first time I got one and it worked fine, and then I bought another Castle ESC and tried to use the code that came with that one and it didn't work. I didn't really need another one so I gave the code to someone else and it worked fine for them.

I was thinking maybe they only allowed you to use one code per person. Although I don't know how they would keep track of who has used them, since you don't make a user account or anything? Maybe by the address entered for the order?
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Old 03-13-2011, 08:30 AM
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i tried last week entering one and it didnt work either. i called them up and the lady told me that their online code program wasnt working properly so i just ordered mine over the phone. she was very helpful and friendly.
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