I am very sorry to hear about your problems.
I drove an X10 a couple fo times last year and recently have bought an X11 08 ... and the car is GREAT... but offcourse that's only my noobish opinion.
I also encountered once problems when trying to contact the Team Xtreme -people through e-mails, but then another Pred-driver told me I'd better phone them personally.
Well, I did just that .. and learned that Lewis and Yanina are the most friendly business-people I have yet met. Yanina was very concerned and she did everything to make things right.
It was about a shipment I never received, well they did send everything again, on their expense.
So I might sugest that you try to contact them by phoine again. I'm almost certain that you will be helped.
Also, I agree on what RebelRC told. If you would have posted this in the regular Pred-thread, you would have been helped much quicker.
and about the different shades on anodising: I'm afraid that's normal on the car. AFAIK all X11-08's have this lighter blue on the X-brace, and the darker blue on the rockers. It doens't bother me though, and the card drives just as good
Also, and I really mean this, I have NEVER experienced such great help from team-drivers then from the Team Xtreme-Team-drivers. It's like one big family, everybody helping eachother. And when Pred-drivers meet it's always fun as we seem to be different from the lot: the ones with that strange car LOL.
So for me, reading Blacksheeps story, I was vey disturbed. This is absolutely not what I'm used from from the Pred-store.
And I wouldn't be surprised if Team Xtreme will do everything possible to get things right.
Thinking of which .. I really would like Team Xtreme to make and sell some Pred-T-shirts and stuff.
I'm proud of my Pred!