Originally Posted by rgrg2
If I buy on Ebay, how do I take care of any problems I might have with the product? Would it be through Castlecreations? Is it better to pay $145-150 from a hobby shop and actually deal with someone face to face and have a place to return it if I have problems? Thanks
Most of the time, even if you buy it from the Hobby Shop, they will refer you to the manufacturer. The hobby shop might help you along the way, by contacting the manufacturer, but I have not found one that will not charge you for exchanging an item (because you need to refund it, get charged a stocking fee, then buy another one).
Many of the hobby shops, especially the online one, has a disclaimer in their return policy stating that you need to take your DOA electronics or defective items with the manufacturer...
In the end, the product quality is by reputation. If you want to find out how good a product is, just post that particular product in question, then you can do a little statistics based on the number of answers and the type of answer you get.
I posted about the Venom Fireball motor a while ago on these threads, there were about a 8 to 1 or 9 to 1 ratio of bad to good ratio of the motor, therefore saying that there was an obvious quality issue with that product.
Venom has offered to look at it for me if I sent it to them. I pain $15 for the motor, I need to pay an extra $5 and not to mention the time spent on sending it. It's just not worth it for me to go through this process. I wish Venom would've just sent me another motor from me just sending them a pic as a proof that I own this product...
In the end, there's no way to avoid getting a defective product. My AE FT B44 kit had the pivot balls missing in the kit. I drove down to AE (luckily, I live somewhat local to AE), and they just gave me the pivot ball kit because it was missing.
I think the gas and time spent going there could've paid for the pivot ball kit, but I went there for two reasons, the missing parts, and to check out what AE looked like
The buyer always assumes the risk of quality, the seller always assumes the risk of reputation. That's just the natural phenomenon of business...
Haulin79, brushed motors didn't become MORE inefficient simply cause brushless technology exists. It's just like computers. When a faster computers come out, your old one didn't get slower (unless you got malware and spyware, but that's a different topic
Brushless is more efficient, but electric RCs have existed for the first 90% without brushless. Brushed motors are still fine. It's just if you want low maintenance, CRAZY
power, then you should switch to brushless...