ThePanda

iTrader: (68)

see, im worried he will not refund or something like that. I don't have any faith in him at this point.

TOADYY

iTrader: (6)

There you go again jumping the gun. Your refund has been sent. You need to be patient and let a person respond in a timely matter.

ThePanda

iTrader: (68)

I'm just glad that everything seems to have worked out. sorry if i was a little speedy about things.

TOADYY

iTrader: (6)

Next time be patient not everyone can respond instantly including myself.

skengines

iTrader: (226)

Props to TOADYY for taking care of this in a timely manner. He deserves a positive feedback for his proper actions after the transaction.

racer1812

iTrader: (31)

Why? Because he resolved a problem that never should have happened, and wouldn't have happened had he been thorough in understanding what he was selling?

Yes he's made this right but it's not a positive transaction in my eyes. I would leave him a neutral. The whole point of the feedback system is to inform people. If they look at a person's feedback and it's all green smiley faces it leaves then thinking that person has never had a problem.

TheKennyKiller

Agreed. Also, offering a refund pending an apology is a bit much.

racer1812

iTrader: (31)

Yes the buyer has to pay to ship it back, BUT not until a refund has been issued. The seller is basically buying it back, so to speak.

IIRC, PP well release the funds once the buyer provides valid tracking showing the item is on its way back to the seller. At least that's the way they should do it.

RcChef

iTrader: (73)

I was under the impression refunds worked the other way around. Even as a buyer or seller the item is returned with tracking to verify receipt, then a refund is issued. What's to stop a person from keeping both goods and money if the refund is issued with the anticipation of receiving their item back. My policy as buyer and seller is return the item with tracking to protect both parties, after the item is received in same condition as it was shipped, then refund is processed.

skengines

iTrader: (226)

Yes, this should have never happened in the first place but the fact is he handled it in a timely manner. I had a transaction here that took the seller over 4 weeks to partially refund me on a 4.00 part. He kept on saying he would ship the missing part from my SCTE 2.0, which he never did.

skengines

iTrader: (226)

The way it works is, the buyer ships it back and then a refund is issued by the seller. At least that is how we handle returns with eBay/PayPal, which is a completely different marketplace than rctech. That is how I would handle returns on here as well. So many things can go wrong if a seller refunds and waits for the return product.

FUAddicts

iTrader: (27)

Take the for sale section and discontinue it, that will stop all the issues and then rct might go back to not being one giant garage sale...Just sayin..

ThePanda

iTrader: (68)

If everything works out in the end I have no problem leaving either none, or positive feedback. I'm sure TOADYY feels the same.

JiuHaWong

I think Panda should shoulder some of the blame here.

Based on Toadyy's original for sale thread, Panda paid on 6/7/14 (saturday). He then posts on 6/9/14 (monday) about the charger. That's only two days difference. I will concede that the charger isn't up to snuff (and deserves a refund), but Panda could have given Toadyy a little more time to respond before posting about it on the feedback forum.

This thread just seemed, a little too reactionary/quick on the draw.

ThePanda

iTrader: (68)

I admit it was quick, but TOADYY had been on the site a couple times, and my pms had gone unanswered, so I thought a thread sooner rather than later was best. I'm not saying that is the end all be all answer, but that's how I saw it.