Delayed shipping equals refund?
#1
Delayed shipping equals refund?
I paid two different sellers on Friday (may 16th) for some items. both sellers stated they would ship the items the following Monday (may 19th). neither of the sellers shipped their items on the day they stated. neither seller informed me of the delayed shipping until I asked them for an update. the one seller was quick to reply and said they would ship out the following day, and if not, issue me a refund. I got the refund.
the second seller doesn't inform me until Tuesday that the items weren't shipped on Monday but would ship it out today. I have not heard from the seller yet.
Should I just request a refund? I am getting irritated with people. I have sold items on many forums, and feel obligated to ship the item out the next day. If I cant, I promptly let them know. I usually give a specified time that I can ship, and when I can probably give tracking info as well.
Am I just nit picking?
the second seller doesn't inform me until Tuesday that the items weren't shipped on Monday but would ship it out today. I have not heard from the seller yet.
Should I just request a refund? I am getting irritated with people. I have sold items on many forums, and feel obligated to ship the item out the next day. If I cant, I promptly let them know. I usually give a specified time that I can ship, and when I can probably give tracking info as well.
Am I just nit picking?
#2
Tech Regular
iTrader: (9)
I paid two different sellers on Friday (may 16th) for some items. both sellers stated they would ship the items the following Monday (may 19th). neither of the sellers shipped their items on the day they stated. neither seller informed me of the delayed shipping until I asked them for an update. the one seller was quick to reply and said they would ship out the following day, and if not, issue me a refund. I got the refund.
the second seller doesn't inform me until Tuesday that the items weren't shipped on Monday but would ship it out today. I have not heard from the seller yet.
Should I just request a refund? I am getting irritated with people. I have sold items on many forums, and feel obligated to ship the item out the next day. If I cant, I promptly let them know. I usually give a specified time that I can ship, and when I can probably give tracking info as well.
Am I just nit picking?
the second seller doesn't inform me until Tuesday that the items weren't shipped on Monday but would ship it out today. I have not heard from the seller yet.
Should I just request a refund? I am getting irritated with people. I have sold items on many forums, and feel obligated to ship the item out the next day. If I cant, I promptly let them know. I usually give a specified time that I can ship, and when I can probably give tracking info as well.
Am I just nit picking?
I recently made a purchase on Saturday, and followed up on Sunday to confirm they received the payment. They told me they did and it would ship out on Monday. Monday came and went and I didn't have a PM with tracking info, so I followed up on Tuesday. Was told they only have the insurance info but didn't get the tracking number? I was told it was shipped late Monday and it would take 4-7 days to get here. The buyer has great feedback so I'm not too worried. But when you are sending hundreds of dollars to someone you don't know, something as simple as a tracking number goes along way into helping the buyer feel at ease.
#3
I would say shipped within 2-3 business days regardless of when seller states they will ship. Before I would request a refund.
#5
Tech Champion
iTrader: (280)
This is one of my biggest pet peeves about buying from people I don't know on forums. It takes all of 1 minute tops to log-in and send a PM to someone informing them of a delay. Do the buyers have solid trader feedback? Either way, you held up your end of the deal by sending the funds as soon as you said you would, the least they can do is keep you up to date regarding shipping. If you have a bad feeling and want a refund, go for it. Did you click on the second sellers profile to see if they have logged on since you last contacted them?
I recently made a purchase on Saturday, and followed up on Sunday to confirm they received the payment. They told me they did and it would ship out on Monday. Monday came and went and I didn't have a PM with tracking info, so I followed up on Tuesday. Was told they only have the insurance info but didn't get the tracking number? I was told it was shipped late Monday and it would take 4-7 days to get here. The buyer has great feedback so I'm not too worried. But when you are sending hundreds of dollars to someone you don't know, something as simple as a tracking number goes along way into helping the buyer feel at ease.
I recently made a purchase on Saturday, and followed up on Sunday to confirm they received the payment. They told me they did and it would ship out on Monday. Monday came and went and I didn't have a PM with tracking info, so I followed up on Tuesday. Was told they only have the insurance info but didn't get the tracking number? I was told it was shipped late Monday and it would take 4-7 days to get here. The buyer has great feedback so I'm not too worried. But when you are sending hundreds of dollars to someone you don't know, something as simple as a tracking number goes along way into helping the buyer feel at ease.
#8
Super Moderator
iTrader: (31)
Join Date: Nov 2008
Location: RIP 'Chopper', 4/18/13 miss you bud:(
Posts: 15,480
Trader Rating: 31 (100%+)
What good is it when I contact you 3 days later because it still says "shipping label has been printed" and the item is still sitting at your house?
Obviously I'm not saying you would do this, it's just my opinion on the whole printing labels at home deal. Whenever I get that email I just shake my head and wait 2-3 days to check the status.
#9
Tech Elite
iTrader: (15)
I recently bought something and it took the seller seven days to ship, a full week. The item wasn't something I needed and I actually forgot about it. So in my case.... I don't want a refund but it would be nice if the seller would give me positive feedback for paying 90 minutes after he posted the ad and it would be even better if I could leave negative feedback for him. I could contact the seller but why ? I don't want a refund, I want to leave negative feedback he deserves. Oh... don't blame me for not contacting him, hasseling people to ship is not my obligation as a buyer.
#10
Tech Regular
iTrader: (7)
I usually send stuff out same day or next day, that's how I want to be treated so that is why I do it.
From most sellers I expect 1-3 BUSINESS days before my stuff gets shipped, any more and I start to get irritated, at the 5 day mark it's inexcusable without some kind of apology.
From most sellers I expect 1-3 BUSINESS days before my stuff gets shipped, any more and I start to get irritated, at the 5 day mark it's inexcusable without some kind of apology.
#11
I usually send stuff out same day or next day, that's how I want to be treated so that is why I do it.
From most sellers I expect 1-3 BUSINESS days before my stuff gets shipped, any more and I start to get irritated, at the 5 day mark it's inexcusable without some kind of apology.
From most sellers I expect 1-3 BUSINESS days before my stuff gets shipped, any more and I start to get irritated, at the 5 day mark it's inexcusable without some kind of apology.
#13
Moderator
iTrader: (159)
Just had this same thing happen to me. Irritates the crap outta me!
I just bought a TKI3 package deal, and a very specific part of the deal that the seller completely agreed to, was that it shipped out the very next day. At fedex in time to be on the truck going out THAT DAY. He understood that I wasn't buying it unless he held up that end of the deal.
Naturally, he didn't make it happen. He didn't get to fedex in time for it to go out on the truck that day. Very irritated.
Trying to decide what kind of feedback to leave for him.
I just bought a TKI3 package deal, and a very specific part of the deal that the seller completely agreed to, was that it shipped out the very next day. At fedex in time to be on the truck going out THAT DAY. He understood that I wasn't buying it unless he held up that end of the deal.
Naturally, he didn't make it happen. He didn't get to fedex in time for it to go out on the truck that day. Very irritated.
Trying to decide what kind of feedback to leave for him.
#14
Super Moderator
iTrader: (31)
Join Date: Nov 2008
Location: RIP 'Chopper', 4/18/13 miss you bud:(
Posts: 15,480
Trader Rating: 31 (100%+)
Just had this same thing happen to me. Irritates the crap outta me!
I just bought a TKI3 package deal, and a very specific part of the deal that the seller completely agreed to, was that it shipped out the very next day. At fedex in time to be on the truck going out THAT DAY. He understood that I wasn't buying it unless he held up that end of the deal.
Naturally, he didn't make it happen. He didn't get to fedex in time for it to go out on the truck that day. Very irritated.
Trying to decide what kind of feedback to leave for him.
I just bought a TKI3 package deal, and a very specific part of the deal that the seller completely agreed to, was that it shipped out the very next day. At fedex in time to be on the truck going out THAT DAY. He understood that I wasn't buying it unless he held up that end of the deal.
Naturally, he didn't make it happen. He didn't get to fedex in time for it to go out on the truck that day. Very irritated.
Trying to decide what kind of feedback to leave for him.
Everyone says "yeah yeah I'll make sure and get it out tomorrow" some do some don't. Not a huge deal. But when it's made clear that the ONLY way a deal will be made depends on shipping, AND THEY AGREE to those terms. They should be accountable when it comes to feedback. IMO
In most cases a negative for a couple says late on shipping wouldn't be warranted. But in this case the whole deal appears to hinge on the shipping terms, and the seller failed to deliver.
#15
Moderator
iTrader: (159)
If ALL of that can be verified as being part of the deal. And he agreed to it. I could very well agree to a negative.
Everyone says "yeah yeah I'll make sure and get it out tomorrow" some do some don't. Not a huge deal. But when it's made clear that the ONLY way a deal will be made depends on shipping, AND THEY AGREE to those terms. They should be accountable when it comes to feedback. IMO
In most cases a negative for a couple says late on shipping wouldn't be warranted. But in this case the whole deal appears to hinge on the shipping terms, and the seller failed to deliver.
Everyone says "yeah yeah I'll make sure and get it out tomorrow" some do some don't. Not a huge deal. But when it's made clear that the ONLY way a deal will be made depends on shipping, AND THEY AGREE to those terms. They should be accountable when it comes to feedback. IMO
In most cases a negative for a couple says late on shipping wouldn't be warranted. But in this case the whole deal appears to hinge on the shipping terms, and the seller failed to deliver.
I sent him a PM letting him know that I was pretty torqued about him not following through on his end of the deal after he sent me the tracking number, and the tracking info said right on it that it didn't arrive at the facility before the last pick-up. He never responded.