OMG! What happens now???
#1
OMG! What happens now???
Hey everyone. I find myself in quite a spot and would like input on how to salvage a horrible situation.
I did a trade with a RCTech member. My Losi SCTE for his Kanai 3s (one just a roller). He shipped first and provided tracking and then I shipped later that day (ASAP) and provided tracking info as well. I received the package from him yesterday and was fairly happy. He received his package today and he called me very upset. He stated the box was basically "empty". There was supposed to be a Losi SCTE in it (that I had to others accept to trade for but found a better deal with this member). He sent me pics (waiting for them to upload) of what was in the box. I reckognize the "peanuts" and tire foam I used for packing but not the wood or the insulation. He says it's all wet inside. I have a pic of the box before I shipped it and I sealed it with red duct tape. Now there is clear packing tape over the duct tape but he stated the duct tape was cut by him and was NOT cut when he received it.
WOW!!
I sent as a "gift" and put a low value on the box to avoid border fees. I know, I know; it should have been insured for the full amount. I've don trades with others like this with now problem. I could understand a lost package but this?!?!?!
I think there is $100 insurance on the package standard (which is nothing, really) and the other member does not want me to send his stuff back. I obviously will have to visit the post office (I live in Canada, him in California) but please give some input to this situation.
I did a trade with a RCTech member. My Losi SCTE for his Kanai 3s (one just a roller). He shipped first and provided tracking and then I shipped later that day (ASAP) and provided tracking info as well. I received the package from him yesterday and was fairly happy. He received his package today and he called me very upset. He stated the box was basically "empty". There was supposed to be a Losi SCTE in it (that I had to others accept to trade for but found a better deal with this member). He sent me pics (waiting for them to upload) of what was in the box. I reckognize the "peanuts" and tire foam I used for packing but not the wood or the insulation. He says it's all wet inside. I have a pic of the box before I shipped it and I sealed it with red duct tape. Now there is clear packing tape over the duct tape but he stated the duct tape was cut by him and was NOT cut when he received it.
WOW!!
I sent as a "gift" and put a low value on the box to avoid border fees. I know, I know; it should have been insured for the full amount. I've don trades with others like this with now problem. I could understand a lost package but this?!?!?!
I think there is $100 insurance on the package standard (which is nothing, really) and the other member does not want me to send his stuff back. I obviously will have to visit the post office (I live in Canada, him in California) but please give some input to this situation.
#3
Currently getting pics of labels and said packing tape. The other member stated they are on top of the packing tape. The pics are on my phone and taking forever to email them to myself. Those labels tear if you try to lift them so tampering would seem impossible. He obviously feels I ripped him off.
I wish I had resources to pull finger prints from the packing tape to prove someone else put it there...
He's emailing me the pics so I can post them. My phone is not sending them for some reason.
I wish I had resources to pull finger prints from the packing tape to prove someone else put it there...
He's emailing me the pics so I can post them. My phone is not sending them for some reason.
#5
Super Moderator
iTrader: (62)
Did you send it usps? Around here in Florida usps does not except packages with any kind of duct tape on them. Maybe that has something to do with it. I hope the truck is found...This sucks to hear this, I just sent a roller to canada. Fingers Crossed
Edit: Wow that wood sure is suspicious.
Edit: Wow that wood sure is suspicious.
#7
Did you send it usps? Around here in Florida usps does not except packages with any kind of duct tape on them. Maybe that has something to do with it. I hope the truck is found...This sucks to hear this, I just sent a roller to canada. Fingers Crossed
Edit: Wow that wood sure is suspicious.
Edit: Wow that wood sure is suspicious.
#9
wow don't know what to tell ya, was the bottom selled with the red tape? Could maybe the duck tape been ripped of and then retaped? Must of liked what they seen during a customs inspection.
#14
Tech Adept
iTrader: (19)
Are you serious, I claim... This is what I received from you... and I'm very happy to post a picture of the bottom... But I think this is pointless and a total waste of my time... I know what I sent and I know what I got... You want to make it right? send me what you promised....